Billing
Observatorie billing cycles are monthly. Your account balance accrues over the course of the monthly cycle based on your usage and service type. Each month a invoice will be emailed to the Company Email address specified in your account details.
Along with your first invoice you will also be sent a link to join the Client portal. The client portal allows you to view and print all Observatorie invoices as well as pay invoices and store credit card information for payments.
We currently use Stripe for payment processing. Stripe’s Payments platform allows us accept credit cards, debit cards, and mobile wallets.
Canada Tax Rates
Currently Observatorie only allows sign ups in Alberta. Branch offices may exist in other locations but invoicing is limited to Alberta offices. Please send us an email to [email protected] if your head office is in another locations and would be interested in utilizing Observatorie and we will work to make Observatorie available to you.
| Province/Territory | Taxes & Rate(s) |
|---|---|
| Alberta | GST of 5% |
FAQ
- How is my tax location determined?
Your tax location is based on your Company address specified in your account. Please see the Company Documentation for more information.